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Life Insurance
Claim Process -
HDFC Life Insurance
Intimation of Claim
Submission of Documents
Decision on Claim
How to intimate
Life
claim with
HDFC Life Insurance
E-Mail
service@hdfclife.com
Register Claim Online
Click Here
Claim Helpline
1860 267 9999
Nearest Branch
Branch Locator
Details required for Registration/ Intimation of Claim
To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
Policy Number
Name of the Claimant
Name of the Life Assured
Date of death / event of the Life Assured
Cause of Death/event
Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.
Death Claim
Maturity/Survival
Points to Remember
Original policy document will be required to claim the maturity amount. If missing/Lost/not available, indemnity bond in lieu of the original policy document is required.
"TDS will be applicable as per provisions of section 194DA of income tax act @2% in case valid PAN is provided,
However, rate will be charged @ 20% in case valid PAN is not available with the Company.
If there is any other request along with the maturity, like Address change, Bank details change or indemnity bond for lost Bond then first that request would be done. Followed by a cooling off period of 15 days from the letter date and then fresh payout request to be done.
For ULIPS the NAV will be as per the maturity date and not the withdrawal date.
Original policy document will be required to claim the maturity amount. If missing/Lost/not available, indemnity bond in lieu of the original policy document is required.
"TDS will be applicable as per provisions of section 194DA of income tax act @2% in case valid PAN is provided,
However, rate will be charged @ 20% in case valid PAN is not available with the Company.
If there is any other request along with the maturity, like Address change, Bank details change or indemnity bond for lost Bond then first that request would be done. Followed by a cooling off period of 15 days from the letter date and then fresh payout request to be done.
For ULIPS the NAV will be as per the maturity date and not the withdrawal date.
List of Documents
Natural Death
Death claim form (includes NEFT)
Death certificate issued by Govt. / Relevant Authority
Original Policy Document
Claimant’s Identity & Residence Proof
Medical records at the time of death & past illnesses
NEFT Account details
Un-natural Death (Accidental death / Murder / Suicide)
Death claim form (includes NEFT)
Death certificate issued by Govt. / Relevant Authority
Original Policy Document
Claimant’s Identity & Residence Proof
FIR, Police Inquest Report & Panchanama
Post Mortem Report
NEFT Account details
Additional documentation may be requested on case-to-case basis
Disaster / Natural Calamities
Death claim form (includes NEFT)
Death certificate issued by Govt. / Relevant Authority
Original Policy Document
Claimant’s Identity & Residence Proof
NEFT Account details
Process of Claim
01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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