Claim Process - IDBI Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with IDBI Life Insurance

E-Mail
support@idbifederal.com
Claim Helpline
1800 209 0502
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.




List of Documents

  • Death Claim Form to be signed and attested by the policy owner/ claimant/assignee(available on the website /can be provided by the Claims department)
  • Original policy document.
  • Original / Attested copy of Death Certificate issued by Municipal Corporation
  • Attested copy of nominee’s photo ID and Residential proof (List of documents)
  • Medical records at the time of death and documents related to any past illnesses of the insured person
  • Cancelled cheque of the nominee’s bank account (containing IFSC code)

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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