Claim Process - India First Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with India First Life Insurance

E-Mail
claims.support@indiafirstlife.com
Register Claim Online
Claim Helpline
1800 209 8700
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurraennce of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurraennce of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.




List of Documents

List if Mandatory Documents required

  • Completely filled and signed Claim intimation Form
  • Original Death Certificate
  • Copy of Identification & Address proof of Nominee/Claimant
  • Copy of Bank Pass book of Nominee/Claimant along with Cancelled Cheque

In case of death due to unnatural causes including Accidents, Murder, Suicide etc, Please provide following documents.

  • Copies of First Information Report Duly attested by Police Officials.
  • Copies of Post Mortem Report Duly attested by Police Officials.
  • Copies of Panchanama Report Duly attested by Police Officials

In case the Life Insured was treated for any illness related to cause of death, Please provide following documents.

  • Discharge / Death Summary of Hospital
  • All investigation/Diagnostic Reports
  • Hospital Summary/Indoor Case Sheets

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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