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Life Insurance
Claim Process -
Max Life Insurance
Intimation of Claim
Submission of Documents
Decision on Claim
How to intimate
Life
claim with
Max Life Insurance
E-Mail
claims.support@maxlifeinsurance.com
Register Claim Online
Click Here
Claim Helpline
1860-120-5577
Nearest Branch
Branch Locator
Details required for Registration/ Intimation of Claim
To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
Policy Number
Name of the Claimant
Name of the Life Assured
Date of death / event of the Life Assured
Cause of Death/event
Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.
Death Claim
Maturity/Survival
Points to Remember
A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.
Please ensure timely submission of claim file for speedy decision.
Probability of investigation is less if the policy is more than 3 years old.
A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.
Please ensure timely submission of claim file for speedy decision.
Probability of investigation is less if the policy is more than 3 years old.
List of Documents
Mandatory documents required
Original policy documents
Original / Attested copy of Death Certificate Issued by local municipal authority.
Death Claim Application Form (Form A)
NEFT Mandate form attested by bank authorities along with cancelled cheque or bank account passbook.
Nominee’s photo identity proof like copy of passport, PAN card, Voter identity card, Aadhar (UID) card etc.
Additional documents (as per the cause of death)Medical / Natural death:
Attending Physician's Statement (Form 'C').
Medical records (Admission notes, Discharge/ Death Summary, Test reports etc.)
Accidental/ Unnatural Death
Copy of the First Information Report (FIR) or Panchanama/Police Complaint
Copy of Post Mortem Report (PMR) / Autopsy and Viscera report
Copy of the Final Police Investigation Report (FPIR)/Charge sheet
Process of Claim
01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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