Process of Claim

Claim Process

Reliance Nippon Life Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

Intimate claim process

How to intimate Life claim with Reliance Nippon Life Insurance

E-Mail
rnlife.customer service@relianceada.com , rnlife.claims@relianceada.com
Claim Helpline
1800 102 3330
Register Claim Online
Nearest Branch

Details required for Registration/ Intimate of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
 
List of Documents

Death

  • Claim form A: This form need to be filled by the nominee or claimant

  • Claim form B - Certificate of last illness to be filled, signed and stamped by the doctor in attendance during the last illness of the deceased life assured.

  • Original policy documents

  • Original death certificate by Death and Birth Registrar

  • Death certificate by the doctor confirming cause of death

  • Nominees photo identification card copy attested by Insurance company official

  • All hospital reports, if hospitalized during the last sickness

  • Post Mortem Report and Viscera report, if performed

In case of Accident or Suicide

  • Claim form C - Certificate of Identity, along with Claim forms (A & B)

  • First Information Report and final Police Investigation Report

  • Newspaper cutting on the accident, if available

Accidental Death Benefit / Total & Permanent Disability

  • Claim forms (A & B).

  • All hospital reports (certificate of diagnosis, attended physician report, discharge summary, first consultation notes etc).

  • Original policy documents

  • FIR and Police Investigation Report.

  • News paper cutting on the accident, if available.

Critical Illness

  • Critical Illness Claim form A - to be filled by the Life Assured

  • Claim form B - Certificate of illness to be filled, signed and stamped by the attending doctor.

  • Original policy documents

  • All hospital reports (certificate of diagnosis, lab reports, attended physician report, biopsy reports if any, discharge summary, first consultation notes etc.)

Process of claim

1
Intimation of Claim
2
Submission of Documents
3
Decision on Claim
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