Claim Process - Reliance Nippon Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with Reliance Nippon Life Insurance

E-Mail
rlife.customerservice@relianceada.com
Claim Helpline
022 3000 2700
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
 




List of Documents

Death

  • Claim form A: This form need to be filled by the nominee or claimant

  • Claim form B - Certificate of last illness to be filled, signed and stamped by the doctor in attendance during the last illness of the deceased life assured.

  • Original policy documents

  • Original death certificate by Death and Birth Registrar

  • Death certificate by the doctor confirming cause of death

  • Nominees photo identification card copy attested by Insurance company official

  • All hospital reports, if hospitalized during the last sickness

  • Post Mortem Report and Viscera report, if performed

In case of Accident or Suicide

  • Claim form C - Certificate of Identity, along with Claim forms (A & B)

  • First Information Report and final Police Investigation Report

  • Newspaper cutting on the accident, if available

Accidental Death Benefit / Total & Permanent Disability

  • Claim forms (A & B).

  • All hospital reports (certificate of diagnosis, attended physician report, discharge summary, first consultation notes etc).

  • Original policy documents

  • FIR and Police Investigation Report.

  • News paper cutting on the accident, if available.

Critical Illness

  • Critical Illness Claim form A - to be filled by the Life Assured

  • Claim form B - Certificate of illness to be filled, signed and stamped by the attending doctor.

  • Original policy documents

  • All hospital reports (certificate of diagnosis, lab reports, attended physician report, biopsy reports if any, discharge summary, first consultation notes etc.)

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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