Claim Process - SBI Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with SBI Life Insurance

E-Mail
claims@sbilife.co.in
Register Claim Online
Claim Helpline
1800-22-9090
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
 




List of Documents

Submission of Documents

  • Original Policy Document
  • Original Death Certificate issued by Local Authority OR Attested* copy of Death Certificate
  • Claimant’s Current Address Proof
  • Claimant’s Photo ID Proof
  • Claimant’s Bank Pass Book / Bank Statement / Cancelled Cheque

Additional Documents

  • Copy of FIR / Panchanama Report / Post Mortem
  • Copy of  Inquest Report / Police Final Report / Chemical Analysis Report  /  Magistrate’s Verdict.(Required only in case of Unnatural Death (Accident / Suicide / Murder) ).

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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