Claim Process - Star Union Dai-ichi Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with Star Union Dai-ichi Life Insurance

E-Mail
customercare@sudlife.in
Claim Helpline
1800 266 8833
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.




List of Documents

  • Original Policy Bond
  • Death Certificate Original or Attested copy
  • Photo Identity Proof of the nominee duly attested with Date of Birth proof
  • Address Proof of the nominee duly attested
  • Saving Bank Account No. / MICR No. / IFSC code of the nominee along with Cancelled cheque or copy of Pass Book
  • Copy of Hospital Records (Admission Notes, Progress Sheets, Test Reports, Discharge/ Death Summary from Hospital and Clinic where Life Assured was treated)
  • Additional documents, incase death occurred due to un-natural or accidental death
  • Copy of First Information Report/Spot Panchanama duly attested by issuing authority
  • Copy of Post Mortem Report duly attested by issuing authority
  • Copy Final Police Investigation Report / Senior Divisional Magistrate's Verdict duly attested by issuing authority
  • Newspaper Cuttings (if available)

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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