Claim Process - Tata AIA Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with Tata AIA Life Insurance

E-Mail
claimsupport@tataaia.com
Register Claim Online
Claim Helpline
1860-266-9966
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.




List of Documents

Death (Normal)

  • Death Certificate.
  • Medical Records.
  • Original Policy Document.
  • Claimant’s Photo ID with age proof & relationship with the Insured along with Address proof.
  • Cheque with name and account number printed or cancelled cheque with a copy of Bank Passbook / Bank Statement.
  • If no nomination - Proof of legal title to the claim proceeds (e.g. legal succession paper).

Death (Accidental)

  • Postmortem report (Autopsy report) & Chemical Viscera report - if performed
  • All Police Papers – Panchnama, Inquest, First Information Report (FIR) and Final Investigation Report.
  • Newspaper cutting / Photographs of the accident - if available

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
  • Save ₹3,900/month & get
    up to ₹50 Lakhs on Retirement
    or ₹30,000 Pension/month
    CHECK NOW
  • By clicking on the "GET A CALL" button, I accept the terms and conditions & authorize OneInsure representatives to contact me (via Call/SMS/Email).

THANK YOU!