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Personal Accident Insurance

Process of Claim

Claim Process

Bharti AXA General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with Bharti AXA General Insurance

E-Mail
customer.service@bharti-axagi.co.in or TPA
Claim Helpline
 1800-103-2292
Bharti Axa should be informed as soon as the claim occurs.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Name of Insured 
  • Policy umber 
  • Contact Details 
  • Date  Time of loss 
  • Location of loss 
  • Nature  Extent of loss
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.

The claim file has to be submitted at the below mentioned addresses as soon as the claim occurs.
The claim file has to be submitted at the below mentioned addresses as soon as the claim occurs.
List of Documents

  • FIR from police authorities wherever necessary (in case of accidents outside residence)
  • Death Certificate from the Municipal Authorities
  • Post Mortem Report
  • Any other document as may be required by the Company

In case of Personal Accident Disability claims

  • FIR from police authorities wherever necessary (in case of accidents outside residence)
  • Medical Certificate from the attending Medical Practitioner for the injury indicating the extent of disability
  • Hospital Medical Records
Registered Address
Bharti AXA General Insurance Co. Ltd., First Floor, The Ferns Icon, Survey No. 28 Next to Akme Ballet, Doddanekundi, Off Outer Ring Road, Bangalore - 560037

Process of claim

1
Claim has to be intimated to Bharti Axa
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query Bharti Axa pays the claim amount
6
Bharti Axa scrutinizes the file and may call for an investigation/query
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