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Personal Accident Insurance

Process of Claim

Claim Process

ICICI Lombard General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with ICICI Lombard General Insurance

E-Mail
customersupport@icicilombard.com
Claim Helpline
1800-2666
Register Claim Online
Click Here
ICICI Lombard should be informed as soon as possible in Personal Accident

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Your contact details
  • Name of the Insured
  • Policy number
  • Date and time of problem
  • Nature of problem
  • Location of problem
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.

The claim file has to be submitted at the below mentioned addresses within 45 days of the event occoured. 
The claim file has to be submitted at the below mentioned addresses within 45 days of the event occoured. 
List of Documents

standard Documents

  • Claim form duly / filled & signed by nominee
  • Policy copy
  • Attested/ Original FIR
  • Attested/ Original PM (Post-mortem) report
  • Attested/ Original Death certificate
  • Medical/ Hospital report
  • Discharge card
  • Indemnity cum declaration bond
  • No objection certificate
  • Any other document required as may be required by the company
Registered Address
ICICI Lombard Healthcare, ICICI Bank Tower, 9th Floor, Plot No.12, Financial District, Nanakram Guda, Gachibowli, Hyderabad-500032, Andhra Pradesh.

Process of claim

1
Claim has to be intimated to ICICI Lombard
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query ICICI Lombard pays the claim amount
6
ICICI Lombard scrutinizes the file and may call for an investigation/query
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