Personal Accident Insurance

Process of Claim

Claim Process

Care Health Insurance Limited

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with Care Health Insurance Limited

E-Mail
customerfirst@careinsurance.com
Claim Helpline
1800-102-4488
Register Claim Online
Click Here
Care General Insurance should be informed with a written notice immediately in case of personal accident

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Policyholder
  • Name of the Insured Person in whose relation the Claim is being lodged
  • Nature of accident / Injury
  • Name and address of the attending Medical Practitioner and Hospital
  • Date of accident
  • Any other information as requested by the Company
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.

A completed and signed claim form should be submitted to the company at the earliest and in any event within 30 days of the occurrence of the event in respect of all claims.
A completed and signed claim form should be submitted to the company at the earliest and in any event within 30 days of the occurrence of the event in respect of all claims.
List of Documents

  • Age Proof of The Insured Member's child.
  • Boarding Pass (in case of Air travel).
  • Certificate from Bank for outstanding amount of loan.
  • Certificate from treating doctor.
  • Certificate of settlement of Claim from Insurer, if claimed under other Policy.
  • Claim form duly filled & signed by Insured Member/Legal heir/Nominee.
  • Death certificate (in original copy).
  • Description of the case for need of house/Vehicle modification.
  • Diatomic test atoms of water in stomach and water of reservoir, if applicable.
  • Disability certificate - Medical Officer/Civil Surgeon of Civil hospital/Govt Hospital of the District/Units concerned, (certificate) stating extent disablement.
  • Discharged Summary, if applicable (Certified Copy).
  • Discharged Summary (Original Copy).
  • Doctor's Certificate confirming the injury and advising confinement to bed/unfit to work for specified number of days.
  • In RTA cases-Driving license, if applicable.
  • Dying Declaration in case of death due to burns injury, wherever applicable.
  • Electrocution case - SEB (State Electricity Board) Panchnama, whenever applicable.
  • Employer certificate mentioning the cause and nature of accident resulting in Death.
  • Employer certificate mentioning the cause and nature of accident resulting in the disablement and period of leave granted to the employees.
  • F.I.R. and Panchnama wherever applicable (original or certified copies).
  • F.I.R. or accident Death report or Inquest Panchnama (in original or certified copies).
  • Factory inspector report if accident occurred in the organization.
  • Fitness certificate.
  • Forensic report , whenever applicable.
  • FSL report , whenever applicable.
  • Hospital indoor Treatment Papers including Discharge Summary & medical bills.
  • Indemnity Bond.
  • Investigation/test reports & Payment Receipts there of.
  • Investigation Reports like Laboratory test, X-rays and reports essential of confirmation of the type and percentage of disability.
  • Invoice and payment Receipts of Equipments used for mobility.
  • Invoice/estimate of expenses incurred and Receipts for house/ vehicle modification 
  • Leave certificate from the employer .
  • Letter from the employer stating the reason for loss of Job .
  • Mechanical report of the vehicle which met with an accident, if applicable .
  • Medical bills with prescriptions ( Original copy) .
  • Medical Practitioner's certificate confirming the Injury and advising rest/ unfit to work for specified number of days .
  • Original receipts of expenses incurred for funeral expenses .
  • Original receipts of expenses incurred for repatriation of remains .
  • Original Ticket .
  • Photo ID from school/college/institute .
  • Photo of injured showing the disability .
  • Police Final Report .
  • Post Mortem Report (certified copies), if conducted .
  • Proof of Admission in school/ college .
  • RACT, MACT documents as applicable .
  • Receipt of Education fees paid .
Registered Address
Care Health Insurance Limited(formerly known as Religare Health Insurance Company Limited),Unit No. 604 - 607, 6th Floor, Tower C, Unitech Cyber Park,Sector-39, Gurugram-122001 (Haryana). OR any of our branch office.

Process of claim

1
Claim has to be intimated to Religare health insurance
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query Religare health insurance pays the claim amount
6
Religare health insurance scrutinizes the file and may call for an investigation/query
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