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Personal Accident Insurance

Process of Claim

Claim Process

Star Health Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with Star Health Insurance

E-Mail
support@starhealth.in
Claim Helpline
1800 425 2255 / 1800 102 4477
Register Claim Online
Click Here
Star allied Insurance should be informed within 30 days in case of personal accident

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive
  • Caller / Intimator Name
  • Caller contact number
  • Relationship with Patient
  • Attenders Mobile number 
  • Email address
  • Policy number
  • Main Member Name
  • Insured Patient Name
  • Reason for admission 
  • Date of accident
  • FIR details
  • Place of accident
  • Hospital admission date
  • Hospital Type: Network/Non network 
  • State
  • Hospital Name
  • Hospital Phone No 
  • Hospital Fax No
  • Hospital Address
  • Hospital Doctor Name 
  • Room Category
Once the claim is registered, a Claim Reference/Intimation Number will be generated &nb

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.

The claim file has to be submitted at the below mentioned addresses within 30 days.
List of Documents

Duly completed claim form

  • Death certificate from government authorities
  • First information report/medico legal case
  • Postmortem report
  • Panchanama
  • Police inquest report / coroner's report
  • Original policy copy
  • Legal heir certificate / succession certificate/will duly probated where there is no assignee under the policy
  • Viscera report
  • Death Summary

Duly completed claim form &disability certificate

  • Photo of the amputated site
  • Certificate from the treating doctor for the percentage and the period of disability based on the location of the amputated part from orthopedic surgeon
  • Field visit report
  • Employee certificate (leave certificate)for the disability period
Registered Address
Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai - 600 034

Process of claim

1
Claim has to be intimated to Star allied Insurance
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query Star allied Insurance pays the claim amount
6
Star allied Insurance scrutinizes the file and may call for an investigation/query
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