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ID/Cashless Card Not Received

HDFC ERGO      Change Insurer
  • 1 To get your health card through website, Please keep the below mentioned information handy
    • User ID
    • Password
  • 2 Post submission of request, the health card will be emailed to your registered email id [[Click Here] - If Email ID is not registered]
    • 3 Please click on below link to proceed
      Visit Online
      • 1 To get your health card through Email, request has to be placed through your registered email ID with below mentioned details [[Click Here] - If Email ID is not registered]
        • Policy Details
        • Payment details
      • 2 Post submission of request, the health card will be shared through courier/email as requested.
        • 3 Please send the email on below mentioned ID
          care@hdfcergo.com
          • 1 To get your health card by calling at Insurer toll free no. , Please keep the below mentioned details handy
            • Policy Number
            • Registered mobile no
            • Other details for verification
          • 2 Insurer will share the health card by courier or through email as requested. [[Click Here] - If Email ID is not registered]
            • 3 Please call at
              1800-2-700-700
                • 1 To get your health card by visiting the insurer Branch, kindly carry below mentioned documents
                • 2 Post submission of request, the health card will be handover to you or will be shared through courier/email as requested. [[Click Here] - If Email ID is not registered]
                  • 3 Please submit all documents (self attested) at

                    Submit at Nearest Branch

                    BRANCH-1
                    Pincode or city does not exist.
                    The above addresses are suggested on the basis of pincode you have provided

                    Important Things to Remember

                    • Id card/cashless card is needed to processs cashless claims seamlessly.
                    • Id card should reflect the correct name,age and gender as contained in the policy copy for cashless to go through.
                    • Incorrect details on ID card need to be corrected & suitable endorsements should be passed.
                    • Id card is generelly used for identification purposes,it only facilitates cashless process.

                    Need OneInsure Help?

                    Have you bought a policy and still not received an ID / Cashless Card? Contact us to get help from a OneInsure expert or install the OneInsure app.
                    (Providing Pincode Will Provide More Specfic Search)
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                    Wrong OTP
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