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ID/Cashless Card Not Received

     Change Insurer
  • 1To get Policy Certificate through the Insurer's website, keep the following information handy:
    • Policy Number
    • Mobile no
    • Email id
  • 2Post submission of request, the policy copy will be emailed to your registered id. [[Click Here] - If Email ID is not registered
    • 3Please click on below link to proceed
      Visit Online
      • 1To get your ID/Cashless Card through Email, request has to be placed through your registered email ID along with below mentioned documents. [Click Here] - If Email ID is not registered
        • 2Please scan the below list of supporting documents
          • Policy Copy
          • Photo of Insured members
        • 3Please send the email
          tech.support@newindia.co.in
          • 1If you are calling the insurer's toll free number, keep the following information handy:
            • Policy Number
            • Dob
            • Registered Mobile No
          • 2As per your request, the Insurer will either send the policy copy by courier or share a soft copy through email. [[Click Here] - If Email ID is not registered]
            • 3Please call at
              1800-209-1415
                • 1Visit the nearest Branch and kindly carry the following documents:
                • 2Post submission of request, the policy document will either be handed over to you or shared through courier or email, as per your request. [[Click Here] - If Email ID is not registered]
                  • 3Please submit all documents at
                    Submit
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                    Important Things to Remember

                    • Id card/cashless card is needed to processs cashless claims seamlessly.
                    • Id card should reflect the correct name,age and gender as contained in the policy copy for cashless to go through.
                    • Incorrect details on ID card need to be corrected & suitable endorsements should be passed.
                    • Id card is generelly used for identification purposes,it only facilitates cashless process.

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                    Have you bought a policy and still not received an ID / Cashless Card? Contact us to get help from a OneInsure expert or install the OneInsure app.
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