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ID/Cashless Card Not Received

     Change Insurer
  • 1To get your health card through website, Please keep the below mentioned information handy
    • Policy Number
    • Mobile no
    • Email Id
  • 2Post submission of request, the health card will be emailed to your registered email id [Click Here] - If Email ID is not registered]
    • 3Please click on below link to proceed
      Visit Online
      • 1To get your ID/Cashless Card through Email, request has to be placed through your registered email ID along with below mentioned documents. [[Click Here] - If Email ID is not registered]
        • 2Please scan the below list of supporting documents
          • Policy Copy
          • Photo of Insured members
        • 3Please send the email
          customercare@mdindia.com
          • 1To get your health card by calling at Insurer toll free no. , Please keep the below mentioned details handy
            • Policy Number
            • Dob
            • Registered Mobile No
          • 2Insurer will share the health card by courier or through email as requested. [[Click Here] - If Email ID is not registered]
            • 3Please call at
              1800 209 7800
                • 1To get your health card by visiting the insurer Branch, kindly carry below mentioned documents
                • 2Post submission of request, the health card will be handover to you or will be shared through courier/email as requested. [[Click Here] - If Email ID is not registered]
                  • 3Please submit all documents (self attested) at
                    Submit

                    Important Things to Remember

                    • Id card/cashless card is needed to processs cashless claims seamlessly.
                    • Id card should reflect the correct name,age and gender as contained in the policy copy for cashless to go through.
                    • Incorrect details on ID card need to be corrected & suitable endorsements should be passed.
                    • Id card is generelly used for identification purposes,it only facilitates cashless process.

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                    Have you bought a policy and still not received an ID / Cashless Card? Contact us to get help from a OneInsure expert or install the OneInsure app.
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