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Policy Copy Not Received

National Insurance      Change Insurer
    • 1 If you are calling the insurer's toll free number, keep the following information handy:
      • Policy Number
      • Registered Mobile No
      • Other details for verification
    • 2 As per your request, the Insurer will either send the policy copy by courier or share a soft copy through email.  [[Click Here] - If Email ID is not registered]
      • 3 Please call at
        1800-200-7710
          • 1 Visit the nearest Branch and kindly carry the following documents:
          • 2 Post submission of request, the policy document will either be handed over to you or shared through courier or email, as per your request. [[Click Here] - If Email ID is not registered]
            • 3 Please submit all documents at
              Submit

              Important Things to Remember

              • Policy copy is a mandatory document required for intimation of a claim as it contains important information.
              • In the absence of the policy copy, correctness of info (filled in proposal form) can not be verified.
              • Any medical condition declared or found out during pre-policy check up should be verified on the policy copy as omission on this may impact claims.
              • Cashless request can not be processed in the absence of policy or id cards.

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              Follow the procedure mentioned above to get a policy copy or install the OneInsure app and generate a service request. We will help in getting the policy copy from the insurer.
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