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Policy Copy Not Received

Oriental Insurance      Change Insurer
  • 1 To get Policy Certificate through the Insurer's website, keep the following information handy:
    • Policy Number
    • Registered mobile no/Registered email id/Insured Code
  • 2 Post submission of request, the policy copy will be emailed to your registered id. [[Click Here] - If Email ID is not registered]
    • 3 Please click on below link to proceed
      Visit Online
        • 1 If you are calling the insurer's toll free number, keep the following information handy:
          • Policy Number
          • Registered Mobile Number
          • Other details for verification
        • 2 As per your request, the Insurer will either send the policy copy by courier or share a soft copy through email. [[Click Here] - If Email ID is not registered]
          • 3 Please call at
            1800-11-8485
              • 1 Visit the nearest Branch and kindly carry the following documents:
              • 2 Post submission of request, the policy document will either be handed over to you or shared through courier or email, as per your request. [[Click Here] - If Email ID is not registered]
                • 3 Please submit all documents at
                  Submit

                  Important Things to Remember

                  • Policy copy is a mandatory document required for intimation of a claim as it contains important information.
                  • In the absence of the policy copy, correctness of info (filled in proposal form) can not be verified.
                  • Any medical condition declared or found out during pre-policy check up should be verified on the policy copy as omission on this may impact claims.
                  • Cashless request can not be processed in the absence of policy or id cards.

                  Need OneInsure Help?

                  Follow the procedure mentioned above to get a policy copy or install the OneInsure app and generate a service request. We will help in getting the policy copy from the insurer.
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