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Policy Status

Aviva Life Insurance      Change Insurer
  • 1 To check the status of your policy, keep the following information handy
    • User ID
    • Password
  • 2 Please click on the below link to proceed
    Visit Online
    • 1 Place a request from your registered email id and do mention your policy number. [[Click Here] - if you Email ID is not registered]
      • 2 Post submission of request, the Fund Statement will be mailed to you.
        • 3 Send the Email to
          customerservices@avivaindia.com
          • 1 While calling the Toll-free number, keep the following information handy
            • Policy No.
            • Date of Birth
            • Other details for verification
          • 2 The Insurer will update you about the status of your request
            • 3 Please call at
              1800-103-7766
                • 1 Visit the nearest Branch and kindly carry the following documents:
                • 2 Once the required changes are done, the insurer will provide a confirmation for the same
                  • 3 All documents should be self attested and submitted at

                    Submit at Nearest Branch

                    BRANCH-1
                    Pincode or city does not exist.
                    The above addresses are suggested on the basis of pincode you have provided

                    Important Things to Remember

                    • It is always good to be updated with the policy status, as base policy benefits and rider benefits are not payable for a lapsed policy
                    • Status of policy should also be known to determine whether the policy benefits will continue even after premium holiday is taken

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