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Policy Status

Kotak Life Insurance      Change Insurer
  • 1 To check the status of your policy, keep the following information handy
    • User ID
    • Password
  • 2 Please click on the below link to proceed
    Visit Online
    • 1 Place a request from your registered email id and do mention your policy number. [[Click Here] - if you Email ID is not registered]
      • 2 Post submission of request, the Fund Statement will be mailed to you.
        • 3 Send the Email to
          clientservicedesk@kotak.com
          • 1 While calling the Toll-free number, keep the following information handy
            • Policy No.
            • Date of Birth
            • Other details for verification
          • 2 The Insurer will update you about the status of your request
            • 3 Please call at
              1800 209 8800
              • 1 Send a SMS from your registered Mobile Number. [[Click Here] - If your mobile no. is not registered]
                • 2 Use the following format and send the SMS to 5676788
                • 3 The Insurer will update you about the status of your request via SMS
                  • 1 Visit the nearest Branch and kindly carry the following documents:
                  • 2 Once the required changes are done, the insurer will provide a confirmation for the same
                    • 3 All documents should be self attested and submitted at

                      Submit at Nearest Branch

                      BRANCH-1
                      Pincode or city does not exist.
                      The above addresses are suggested on the basis of pincode you have provided

                      Important Things to Remember

                      • It is always good to be updated with the policy status, as base policy benefits and rider benefits are not payable for a lapsed policy
                      • Status of policy should also be known to determine whether the policy benefits will continue even after premium holiday is taken

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