FAQ - Oriental Insurance Company

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services.

In case the Insured/ Policy Holder has any Grievance regarding services, product or process of Oriental Insurance Company, they may approach the Grievance Redressal Cell at the below mentioned details.

Oriental Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

The Insured may at any time cancel this policy and in such event the Company shall allow refund of premium at Company’s short period rate only (table given here below) provided no claim has occurred during the policy period up to date of cancellation. 

If you wish to visit Oriental Insurance Company branch for any issues, concerns or queries regarding your policy, please click on the below link to get the complete details.

An Insurance endorsement is a mini-policy that is added to a current insurance policy to change certain information on the original insurance documents.