FAQ - Exide Life Insurance

Exide Life Guaranteed Income Insurance Plan is a non-participating insurance plan that provides a guaranteed regular income.

According to the recent guidelines issued by the government of India and the IRDAI, submitting Aadhaar number and Permanent Account Number/Form 60 are mandatory. The linkage is mandated under the Prevention of Money-laundering (Maintenance of Records) Second Amendment Rules, 2017.

In case the Insured/ Policyholder has any Grievance regarding services, product or process of Exide Life insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

The IRDAI (Insurance Regulatory Development Authority of India) Annual Report 2017 – 18 gives insights into the Indian Insurance industry and also lets you know which companies are performing well. One of the parameters to assess the performance of insurers is the Claim Settlement Ratio, which is the ratio of the number of claims the insurance company receives to the number of claims it successfully pays out.

If you have any questions, concerns pertaining to your policies and would like to contact the customer service department, then you can reach them at:

The IRDAI (Insurance Regulatory Development Authority of India) Annual Report 2016 – 17 gives insights into the Indian Insurance industry and also lets you know which companies are performing well. One of the parameters to assess the performance of insurers is the Claim Settlement Ratio, which is the ratio of the number of claims the insurance company receives to the number of claims it successfully pays out.

Exide Life Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case, if the Insured/ Policyholder would like to Surrender/ Cancel your Life Insurance policy, or make a partial withdrawal from the policy fund, then below given procedures needs to be followed:-

If you wish to visit Exide Life Insurance India Ltd. branch for any issues, concerns or queries regarding your policy then please click on the below link to get the complete details.

If the customer would like to check the fund performance of Exide Life Insurance policy then please click on the link below.