Company Information

ICICI Prudential Life Insurance Company is a joint venture between ICICI Bank and Prudential plc, a leading player in financial services sector based in UK. ICICI Prudential Life began operations in 2000 and was one of the first private sector companies, in India, to get IRDA’s approval. Along with its 7 other bancassurance partners and large distribution network, ICICI Prudential has turned into a formidable player in Indian life insurance sector.


Sandeep Bakhshi
Managing Director & CEO
ICICI Prudential Life Insurance Company

Contact Details

ICICI Prudential Life Insurance Towers, 1089, Appasaheb Marathe Marg, Prabhadevi, Mumbai – 400025
Phone: 1860 266 7766
Outside India: +91 22 6193 0777

Call Center Timings – 10am to 7pm, Monday to Saturday (Except National Holiday)
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ICICI Prudential Life Insurance Claim Process

FAQ - ICICI Prudential Life Insurance

ICICI Prudential’s Savings Suraksha is a traditional endowment plan whereby the policyholder gets a guaranteed maturity benefit. In case of death of the life insured, the nominee is paid the sum assured plus guaranteed bonus, if any.

In case the Insured/ Policy Holder has any Grievance regarding services, product or process of ICICI Prudential Life insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services. In case you would like to talk to the customer service department of ICICI Prudential Life Insurance, please find below the details:

IRDA (Insurance Regulatory Development Authority) Annual Report 2013-14 was declared on 8th Jan 2015 which gives insights into the Indian Insurance Industry and also lets you know which companies are performing well.

ICICI Prudential Life Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case, if the Insured/ Policy Holder would like to Surrender/ Cancel your Life Insurance policy, or make a partial withdrawal from the policy fund, then below given procedures needs to be followed:- 

If you wish to visit ICICI Prudential Life Insurance India Ltd. Branch for any issues, concerns or queries regarding your policy, please click on the below link to get the complete details.

Please click on the below link to check the fund performance of ICICI Prudential Life Insurance policy.