Company Information

IDBI Federal Life Insurance is a joint venture between IDBI Bank, Federal Bank and Ageas, a multinational insurance giant based in Europe. The company earlier operated under the name of IDBI Fortis Life Insurance Company and later in 2010 when Fortis changed its name to Aeges, the name of the company was changed too. IDBI Federal started operations in 2008 and since grown extensively across the nation. The company distributes its products through a multi-channel network comprising of Insurance agents and Bancassurance partners.


Vighnesh Shahane
CEO & Whole – Time Director
IDBI Federal Life Insurance Company

Contact Details

1st Floor, Tradeview, Oasis Complex, Kamala City, P.B. Marg, Lower Parel (W), Mumbai – 400013. India
Phone: 1800 209 0502, 022 - 2490 8109
SMS: 'SUPPORT' to 5757515
Branch Locator

Follow Us


IDBI Federal Life Insurance Claim Process

FAQ - IDBI Federal Life Insurance

In case the Insured/ Policy Holder has any Grievance regarding services, product or process of IDBI Federal Life insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services. In case you would like to talk to the customer service department of IDBI Federal Life Insurance, please find below the details: 

IRDA (Insurance Regulatory Development Authority) Annual Report 2013-14 was declared on 8th Jan 2015 which gives insights into the Indian Insurance Industry and also lets you know which companies are performing well.

IDBI Federal Life Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case if the Insured/ Policy Holder would like to Surrender/ Cancel your Life Insurance policy, or make a partial withdrawal from the policy fund, then below given procedures needs to be followed:-

Please click on the below link to check the fund performance of IDBI Federal Life Insurance policy.

If you wish to visit IDBI Federal Life Insurance India Ltd. Branch for any issues, concerns or queries regarding your policy please click on the below link to get the complete details.

  • By clicking on the "GET A CALL" button, I accept the terms and conditions & authorize OneInsure representatives to contact me (via Call/SMS/Email).