Company Information

Edelweiss Tokio Life Insurance Company is a joint venture between Edelweiss, a leading diversified financial services group which offers a variety of products across asset classes and consumer segments and Tokio Marine Insurance, one of the oldest insurance company in Japan. The company has been a new age insurance player which offers customer need-based life insurance coverage. Edelweiss Tokio was also the recipient of the "Rising Star Insurer" award in 2013.

Leadership

Deepak Mittal
CEO
Edelweiss Tokio Life Insurance Company

Contact Details

Edelweiss Tokio Life Insurance, Edelweiss House, Off C.S.T Road, Kalina, Kurla West, Mumbai – 400 098
Phone No: +91 22 4088 6015
Fax: +91 22 4342 8161
Telephone: 1-800-2121-212

SMS: 97790 30003
Email: care@edelweisstokio.in
Website: www.edelweisstokio.in
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Edelweiss Tokio Life Insurance Claim Process

FAQ - Edelweiss Tokio Life Insurance

According to the recent guidelines issued by the government of India and the IRDAI, submitting Aadhaar number and Permanent Account Number/Form 60 are mandatory. To link Aadhaar to Edelweiss Tokio Life Insurance Policy, follow these three simple steps:

In case the Insured/ Policyholder has any grievance regarding services, product or process of Edelweiss Tokio Life insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

The IRDAI (Insurance Regulatory Development Authority of India) Annual Report 2017 – 18 gives insights into the Indian Insurance industry and also lets you know which companies are performing well. One of the parameters to assess the performance of insurers is the Claim Settlement Ratio, which is the ratio of the number of claims the insurance company receives to the number of claims it successfully pays out.

If you wish to visit Edelweiss Tokio Life Insurance India Ltd. branch for any issues, concerns or queries regarding your policy, please click on the below link to get the complete details.

We understand that you may have questions, concerns, doubts pertaining to your policies or on products & services. In case you would like to talk to the customer service department of Edelweiss Tokio Life Insurance, please find below the details:

Please click on the link below to check the fund performance of Edelweiss Tokio Life Insurance policy.

The IRDAI (Insurance Regulatory Development Authority of India) Annual Report 2016 – 17 gives insights into the Indian Insurance industry and also lets you know which companies are performing well. One of the parameters to assess the performance of insurers is the Claim Settlement Ratio, which is the ratio of the number of claims the insurance company receives to the number of claims it successfully pays out.

Edelweiss Tokio Life Insurance Company has the responsibility to put in place the proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case, if the Insured/ Policyholder would like to Surrender/ Cancel your Life Insurance policy, or make a partial withdrawal from the policy fund, then below given procedures needs to be followed:-

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