Company Information

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life has a total claims paid ratio of 99.35% as per the annual audited financials for the FY 20-21.
Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners.


Prashant Tripathy
Managing Director and CEO
Max Life Insurance Company

Contact Details

3rd, 11th and 12th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II,
Gurgaon (Haryana) – 122002
Customer Care: 1800 200 5577 (For BSNL & MTNL Customers),
1800 180 5577 (For other service provider)

SMS: 'Life' to 54242
Branch Locator

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Max Life Insurance Claim Process

FAQ - Max Life Insurance

Max Life Guaranteed Monthly Income is a traditional money back endowment plan. It is also a non-participating plan so no bonus is paid on the policy. As the name suggests, it is a guaranteed income plan whereby the benefits are provided both in the case of death or survival.

Max Life Pradhan Mantri Jeevan Jyoti Bima Yojana is a non-participating group term life cover that offers pure protection to the members of the master policy in the event of loss of life. Here, the bank is the life insurance scheme owner and  members holding a savings bank account with the participating bank are provided the risk coverage.

Max Life Monthly Income Advantage is a money back life insurance plan. The USP of this plan is that it gives one a guaranteed monthly income for 10 years along with providing a life cover. So there’s a regular income to take care of immediate financial requirements and there’s also a life cover to provide protection in the event of untimely death.

Max Life Cancer Insurance is a non-linked, non-participating plan especially designed to provide financial protection against cancer. The plan gives one a lump sum amount to cover expenses for all the stages of cancer - namely Carcinoma in Situ, Early Stage Cancer and Major Stage Cancer.

According to the recent guidelines issued by the government of India and the IRDAI, linking of Aadhaar number with your insurance policies is mandatory. To link Aadhaar to Your Max Life Insurance Policy, here’s what you can do:

Paying premium online is the easiest method for your Max Life Insurance Policy. You can follow the below mentioned steps and get done with it in few minutes:

In case the Insured/ Policy Holder has any Grievance regarding services, product or process of Max Life insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

The IRDAI (Insurance Regulatory Development Authority of India) Annual Report 2017 – 18 gives insights into the Indian Insurance industry and also lets you know which companies are performing well. One of the parameters to assess the performance of insurers is the Claim Settlement Ratio, which is the ratio of the number of claims the insurance company receives to the number of claims it successfully pays out.

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services. In case you would like to talk to the customer service department of Max Life Insurance, please find below the details:

Max Life Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

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